Category Archives

Category Name: Customer Experience

Trouble for Marketplace Lenders Creates Opportunities for Banks – 3 Ways to Benefit

Alternative lenders like OnDeck, Prosper, and LendingClub have run into some real trouble lately. LendingClub’s situation is the most widely publicized–and the most serious, given that its CEO resigned amid questions about altering millions of dollars’ worth of loan applications. But the troubles in the sector go deeper than issues at one well-known company. Layoffs at Prosper, […]

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